Thirty minutes, and we show you the parts that are hard
Run live by somebody who built it, against a working environment rather than slides. Here is the actual run order, including the two segments most vendors leave out.
What we run through
- ~5 min
The catalog, and a licence going stale
Your practitioners listed by what they are licensed to do, checked against a public register. We let one lapse while you watch and the listing goes before a member could book it, the fail-closed behaviour is easier to believe when you see it happen.
- ~8 min
A booking, a consultation, and the overview it writes
Booked on a phone, run in a browser, with the thread and the files landing against one case. Then the written overview the session produces, which is the part that makes the call evidence rather than a meeting.
- ~10 min
Work quoted in stages, taken on, and paid for before it starts
A plan with prices, the checkout where the agreement is signed and the member picks whether to settle the case in full or a stage at a time, and then the part worth watching: a practitioner trying to start a stage that has not been paid for, and being refused. We show a stage delivered as a document into the vault, and one delivered as a product ordered and tracked, the two endings a case actually has.
- ~5 min
The admin console, and what it cannot open
Utilization, spend and throughput for the organization, and then the part worth seeing: us trying to read into a case from the console and not being able to. The limit is the product, so it is demonstrated rather than asserted.
- ~5 min
The record, exported whole
Every message, file, delivery, state change and decision, in order, out of the system and into a file you could hand to a regulator. This is the one to bring your compliance lead to.
Bring these and it is a better demo
- What you run today, and what happens now between somebody asking for help and the work being finished.
- Roughly how many people you cover, and which professions they need. Both change what we point the demo at.
- The systems it would have to sit beside, membership or eligibility on the way in, finance or claims on the way out.
- Whoever will ask the hard questions. Compliance and IT are welcome and the demo is better with them in it.
None of it is a qualification hurdle. Answer none of these and you still get the demo, it is just a more generic one.
How we run it
A person, not a recording
Someone who built the thing runs it, live, against a working environment rather than slides. Thirty to forty minutes, and we will not book a second call to answer something you asked in the first.
Fixtures, never your members
The demo runs on invented cases and stock portraits. We do not load your data to show you a demo, and nobody else’s real case is ever the exhibit.
We will tell you if it is not a fit
If you need practitioners sourced rather than managed, or the work does not come in stages, this is the wrong product and we will say so on the call rather than in a follow-up three weeks later.
What arrives afterwards
A written summary of what you saw, straight answers to anything we could not answer live, and, if you asked, the control mapping and the subprocessor list. No sequence of nudge emails.